Search This Blog

Saturday, January 20, 2007

Apple's Response

I fell like I'm getting further away from the project. It's not all about editing. It's about fixing crashed harddrives and upgrading software. I remember editing at LFS. We did everything on film, and I'm beginning to long for those days.

Called Apple. They were all very nice, and I managed to convince someone to help me...plead my case to the powers that be who can give me a free upgrade. I'm supposed to hear back from them on Monday. Until then, I have to re-connect Bambi so that Patrick can get on with the editing.

The Long Goodbye

Spent the entire day setting up Hot Rod. Re positioned the hard drives, moved Bambi into the kitchen and started to set up the Internet. After several calls to both Tiscali and Apple support, I found out that our free modem from Tiscali is not supported by this Hot Rod. Soooo, had to run over to Maplin on the Strand and fork out £50 on an Ethernet modem. I was thankful, though. Maplin is a 5 minute walk from my flat*.

Anyway, got the modem set up, downloaded all of the updates and got myself ready to install Final Cut Pro 4.0. It didn't work. Hot Rod does not support 4.0 I was told by the tech dude at Apple. I was very upset because my sales agent had promised me that the computer would indeed support my version of Final Cut Pro when I purchased this £1700 hot rockin' computer. By this time, however, all of the sales agents had gone home, so three was no one to complain to.

I'm calling Apple tomorrow to throw myself upon the mercy of anyone who will listen to my woeful story.

*I was reminded of buying my first computer in Buzen, Japan in 1993. We had to get the computer on an American base. Got home, set everything up only to discover that the printer cable was not included. We had to travel 20 minutes to the next town to order one.